I sent an email to someone today explaining how to select multiple values from a list in one of our computer programs. The email was something like this:
“Click on the first item, hold down the Shift key, and then select the last item you want and you will be good to go.”
I got a reply a couple of minutes later that said:
“I don’t think I have that key on my keyboard. LOL”
I thought that the person was crazy. Who doesn’t have a Shift key on their keyboard? There are two on every keyboard! I reread my email, and noticed a small yet significant typo. Turns out if you leave the “f” out of “Shift”, it makes a whole new word. Oops. You would think spell check would pick up on something like that. It's a word, but come on, point out that you may be accidentally sending a vulgarity or something.